FAQ

TL Watchpiece Malaysia

Frequently asked questions

Everything you need to know about our custom Seiko mods, warranty, and ordering.

01Is this original Seiko?

We use original Japan Seiko movements, custom-built with aftermarket parts.

We are not affiliated with Seiko Japan.

02How can I trust you?

Operating since 2023 with 900+ watches crafted.

SSM registered, company bank account available, COD for ready stock, and face-to-face deals in Johor Bahru.

03Warranty?

1-year warranty on movement (excluding physical damage, water damage, and unauthorised modifications).

04Can I customise?

Yes, we offer full watch customisation based on your preference.

Send us your request or discuss 1:1 with us. No customisation fee required.

Getting started

Check out our pre-built samples in our social media posts or story highlights. We offer both ready stock and pre-order options.

If you have a specific design in mind, send us a sample and we will replicate it for you.

Tell us your vision and budget, and we will provide tailored recommendations.

Policies

Requires a 30% deposit at the time of ordering. The remaining balance is due once the watch is assembled and ready for delivery.

For items in stock, you can either meet up in our area for collection or opt for free shipping with full payment made upfront.

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